Import Fees are normal when shipping outside of the USA. We sell car parts, not control what governments charge you. Jacob responded multiple times to you as you can see here-
Michael H.
07/05/2024
Hello sorry about that i was very mad i really apologize for that .
Its not your fault its ups fault and i never received that kind of fee even with all my international purchase ive made ups are really bad with that i will continue to investigate with them
Sorry again and its been pleasure doing business with you:)
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JP
Jacob Panik
07/05/2024
Hey Michael,
No worries at all. Import Fees can be super frustrating.
For future orders, we can have them sent via FedEx international shipping instead. Please just reach out to us via email before placing your next order, and we can set that up.
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MH
Michael Houle
07/08/2024
Hello i got a question. Do you tell youre customer that they will have to pay extra for import fee? Because ive never been informed and if i was told i would have cancell my purchaze
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JP
Jacob Panik
07/08/2024
Hey Michael,
Import fees are always present for international shipments, but they vary greatly based on where the product is being shipped to.
Unfortunately, we have very little information regarding how much these will cost, so we aren't able to give a price or estimate before the order is shipped